Frequently Asked Questions
See our frequently asked questions however if you have additional inquiries please fill out our contact form and we will get back to you!
Is maintenance available 24/7 at Terraces at Manchester?
Yes. Terraces at Manchester offers 24/7 emergency maintenance services to ensure residents receive prompt assistance at any time, day or night.
Do all apartments have balconies or terraces?
Most apartment homes at Terraces at Manchester feature private terraces, patios, or balconies, but select units may not include outdoor space.
Please refer to the floor plans page for specific availability.
How can I pay rent?
Residents can conveniently pay rent online through the resident portal, which also allows them to submit maintenance requests and manage their accounts.
Are pets allowed?
Yes. Terraces at Manchester is a pet-friendly apartment community in Richmond, VA, welcoming your four-legged companions.
What is the pet deposit or monthly pet rent?
Terraces at Manchester requires a $300 non-refundable pet fee per pet and $35 monthly pet rent per pet.
Do you have breed restrictions?
Yes. Breed restrictions apply and include (but are not limited to): Akita, Alaskan Malamute, Chow Chow, Doberman Pinscher, German Shepherd, Great Dane, Rottweiler, Saint Bernard, Shar Pei, Siberian Husky, Pit Bull-type breeds, American Staffordshire, Staffordshire, and Bull Terrier.
Can residents bring guests to the amenities?
Yes. Residents are welcome to bring guests to shared amenity spaces when accompanied.
Is grilling allowed at the community?
Yes. The community features a dedicated outdoor grilling station located on the sundeck for resident use.
Who is the internet provider at Terraces at Manchester?
High-speed internet service is provided by Verizon.
Does the property have a dog park?
Yes. Terraces at Manchester is a pet-friendly apartment community with both a ground-level dog run and a 5th-floor dog park.
Do you offer preferred employer discounts?
Yes. We offer exclusive leasing incentives and partnerships for employees of select companies, including Amazon, Bon Secours, Capital One, CoStar Group, VCU / MCV, Truist, Harris Williams, CarMax, and City, State, and Federal employees. Contact the leasing office to learn about current preferred employer specials.
How far is Terraces at Manchester from Downtown Richmond?
Terraces at Manchester is located just across the James River from Downtown Richmond, approximately a 5-minute drive with convenient access to major bridges and highways.
How far is the community from Scott's Addition?
Terraces at Manchester is located approximately 5 miles from Scott's Addition Historic District, with an average drive time of 10-15 minutes.
How far is Terraces at Manchester from Richmond International Airport (RIC)?
The community is located approximately 10 miles from Richmond International Airport, or about a 20-minute drive, depending on traffic.
What are the income requirements to lease an apartment?
Applicants must have a combined household income of at least 3 times the monthly rent (pre-tax).
Is smoking allowed in the community?
No. Terraces at Manchester is a smoke-free community.
Do you offer short-term leases?
Yes. Lease terms typically range from 6 to 18 months based on availability.
Do you offer furnished apartments?
No. All apartment homes are unfurnished.
How do residents access the building and amenities?
The community uses a secure key fob and mobile access system powered by ButterflyMX, which includes mobile entry, guest passes, and controlled building access.
Is parking available, and is it free?
Reserved garage parking is available for $100 per month, and free street parking is also available nearby.
Do apartments include a washer and dryer?
Yes. Every apartment home includes a full-size in-unit washer and dryer.
Do you have elevators?
Yes. The property features two centrally located elevators for convenient access.
What type of apartments are available?
Terraces at Manchester offers one-bedroom and two-bedroom apartment homes in Richmond, VA.
How do I schedule a tour of Terraces at Manchester?
You can schedule a tour by visiting our website, calling the leasing office, or submitting an online contact form. In-person and virtual tours are available, and walk-in appointments are welcome during office hours, subject to availability.
What utilities are included in the rent?
Our monthly base rent includes water, sewer, and trash services. Please contact the leasing office for additional utility details.
Is renters' insurance required?
Yes. Residents are required to maintain renters’ insurance for the duration of their lease.
What lease application fees should I expect?
An administrative fee of $200 per household and a $50 application fee per applicant (18+) are required.
What makes Terraces at Manchester unique compared to other Richmond apartments?
Terraces at Manchester stands out for its expansive private terraces and balconies, modern apartment finishes and interiors, pet-friendly amenities, and prime location near downtown Richmond, offering a balance of comfort, style, and convenience.